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Industry Solutions

Epicor iScala is a tightly integrated and industry-specific end-to-end ERP, CRM and SCM solution targeting the divisions and subsidiaries of Global 1000 corporations and large local and regional companies worldwide. Epicor iScala's seven application suites provide collaborative functionality, country-specific localizations and multilanguage capabilities designed to support global, multicompany deployments with significant cross-border trading requirements.

Financial Suite
At the heart of any Enterprise Resource Planning (ERP) system are the Financial Ledgers; iScala is no exception and provides a fully integrated set of Sales, Purchase and General Ledgers. These ledgers are the key components in building a real-time enterprise providing an integrated transaction management system that systematically ensures the integrity of all data flowing into the prime accounting ledgers. At the core of iScala is the integrated ledger infrastructure capturing the detailed multi-dimensional financial transactions created "behind the scenes" by one of the many collaborative iScala processes. iScala provides you with the processes to monitor, control and reconcile that data without sacrificing the speed at which that data flows into your General Ledger, supporting your enterprise and global reporting needs.

SCM Suite
The primary purpose of any supply chain is to satisfy customer needs and generate profits, beginning with a customer order and ending when a satisfied customer has paid for the purchase. Profit is created when the customer pays more than the cost of satisfying the customer's needs. Everything that happens between the beginning and the end should be driven by the single goal of adding value to the inputs and making it closer to what the end customer requires. Over 95% of all activities in typical supply chains fail to add value. Companies that invest in the tools, such as iScala, to identify such activities can work on reducing and eliminating these non-added value activities, thereby becoming leaner. Such companies are able to deliver their products and services to market faster, cheaper and with better quality, gaining a compelling business advantage over their less efficient competitors.

Service Suite
Epicor iScala turns after-sales support into a profit center by providing the tools you need to manage service delivery successfully at the same time as generating additional revenue and controlling your costs. The iScala Service Suite ensures you understand, in real time, which contracts apply to what customers, which products have been returned and whether those products correspond to a maintenance agreement or are covered by warranty support. If a repair is needed, when will it be done, how long will it take and do the allocated resources have the right skills to make the repairs needed and should the customer be invoiced? Whether your need is for preventative maintenance of your own machines or assets or you are running a fully-equipped onsite/offsite service center, the need for control, efficiency and profit are the same.

Project Suite
The fully integrated iScala Project Management Suite enables a holistic view of all business activities associated with a particular project. Each flexible multilevel project is configurable to support the sophisticated invoicing your clients demand. Complex invoicing may be a mix of fixed price, ongoing, recurring and percentage of completion, perhaps with retentions. At the heart of this integrated solution is the ability for project activity managed throughout the system to be linked back to a particular project, whether from a service, contract, sales, credit, work or purchase order. This embedded integration provides visibility that results in an accurate view of project status, improved cash-flow from quicker and automated invoice generation, and the improved reporting allowing you to manage your customer's expectations more accurately.

CRM Suite
Most companies focus on selling product to new customers, but research shows that a focus on retention instead of acquisition has a very powerful impact on a company's bottom line. A happy customer could be your most strategic ally, with the benefit stretching way beyond the one-off transaction to encompass repeat sales, referrals, preferred supplier arrangements and even closer partnerships involving new product testing. iScala CRM provides you with the best of breed CRM from Microsoft integrated with the iScala back-office process to provide sales force automation, customer and field service visibility as well as marketing.

Business Intelligence Suite
The iScala Business Intelligence (BI) Suite provides you and your coworker's with access to the information you need when you need it, to make the right decisions quickly. Today, all businesses know their data is valuable; the smarter ones are investing in BI tools and providing the visibility to make better-informed decisions throughout the entire business organization. The iScala BI Suite applications quickly extract, store, analyze and provide to-the-second access to data, with alerts and triggers to make enterprise users more effective in their work.

ISCALA HOSPITALITY

The iScala Hospitality solution is designed to support the complete hospitality business process, managing and streamlining virtually every aspect of your hospitality organization from recipe management, food costing and profit margin analysis through to integration with external systems. International capabilities include electronic funds transfer (EFT) and bank interfaces, cash management, asset valuation and depreciation, taxation, and consolidation. iScala Hospitality can be deployed into a single location or multi-site operation around the globe, allowing you to focus on your primary business while gaining the competitive edge in an ever-changing market. As a proven solution already used by 70% of the worlds top hotel chains, iScala Hospitality is the ideal solution for retail-estate investment trusts (REITs), management companies, international or smaller independent hotels, and restaurants.

INDUSTRIAL MACHINERY

The iScala Industrial Machinery solution supports companies with a strong customer-centric focus, especially where there is an element of component based aftermarket sales and service support driven by customer warranty or contracted maintenance.

The strength of support within iScala for internal and external service and maintenance activities, coupled with capital intensive componentized production, requiring component based asset management to track exchange items, ensures management of the complete lifecycle of industrial machinery products, including design, engineering, installation, training and after-sales. The lead times involved and capital intensive characteristics may require that all these activities are managed within multi-year projects, providing an integrated view of all activities.

LIGHTING ENGINEERING

The proven iScala Light Engineering solution supports companies producing diverse, high volume, engineered products where optimizing usage of the manufacturing plant is critical. The integrated calendar functionality ensures that work centre capacity, as well as start and due dates, are driven from the iScala global lead time model, ensuring that you meet the commitments you make to your customers when taking orders via the flexible, configurable sales order Bill of Materials (BOM). The separate Manufacturing BOM supports engineering, costing and production version control, supporting Engineering Change Order Management and Engineering Change History. Shop floor control, which can be Capacity or Labor and Material based, is accompanied by a powerful variance accounting model that supports exception handling.

ELECTRONICS

The iScala Electronics solutions offers a global platform for delivery anywhere in the world combined with seamlessly integrated processes targeted at the Electronics industry, from accounting visibility through supply chain to after-sales service. Lead time management and available to promise functionality, combined with quality control, enable you to shorten cycle times and improve the quality and stability of your supply chain. Flexible order processing and Bill Of Material will help you adapt to shortened technology lifecycles and the changing demands of your customers.

For many Electronics companies service is fast becoming a strategic line of business. iScala’s Service and Contract Management modules deliver competitive advantage through increased customer loyalty and enable you to transition service from a cost centre to a profit centre.

PHARMACEUTICAL

Based on specifications created by the Scala Pharmaceutical User Group, Epicor|Scala has developed a Epicor|Scala for Pharmaceutical, a solution designed to support the complex needs of the Pharmaceutical Industry. We spoke to pharmaceutical customers who already use Epicor|Scala's acclaimed iScala solution and they explained their specific industry requirements. Their challenges included the need to decrease the cost of manufacturing, sales and R&D. The main pressure comes from rising R&D costs, which resulted in mergers and acquisitions in a constantly changing market. Other important factors were meeting safety and corporate governance legislation, time to market demands, new market penetration, new competition, ROI, globalization and partnerships.

Our pharmaceutical clients, who include over 50% of the Fortune Global 500 biggest companies continue to confirm that we have done the right thing and have produced the perfect solution for your industry: Epicor|Scala for Pharmaceutical.

This solution can help you manage risks, reduce costs and maximise efficiencies in all stages of the process whether you are a manufacturer or distributor of pharmaceutical items. In addition to iScala's award winning multi-currency international capabilities Epicor|Scala for Pharmaceutical includes the following highlighted functionality.

• Demand Planning
• Dangerous and controlled substance controls
• Integrated Quality control
• Dynamic and Static Bin management
• Date driven picking (First Expire First Out)
• Adjustment of manufacturing based on recipes based on ingredient's potency
• Batch pricing where legally required around the globe
• Improved security and audit trails
• Batch traceability from purchase, through production to sale and back
• Master data and transactional data integration
• Can support compliance with 21 CFR part 11 implementations
• Can support GMP and other best practices

For further information, please contact us at (852) 2581 9373 or email to salesenquiry@polyasia.com.

For the product details, please refer to the official web page of Scala Business Solutions at http://www.scala.net